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FAQs

What is Deal Lovers?

Deal Lovers is the site to be on if you like to try new experiences or stick to the usual things but for less than half the price off the original cost. Yes that’s right, you will never have to pay full price again when you become a member of Deal Lovers.

Is there a joining fee?

No becoming a member of Deal Lovers is absolutely free.

When do I pay?

You only pay when you choose to purchase the deal we are offering.

Are there any additional fees or charges?

No. Deal Lovers only charges you for the Deal you have purchased.

I want to buy today's deal, how do I do it?

It's as simple as clicking the "Buy" button before the deal ends or sells out.

Can I refer as many people as I want?

Yes! Please spread the word amongst your friends and family by clicking “refer a friend”.

How can I win the Featured deal for Free?

It’s as easy as purchasing the deal first and then clicking on the "Win the Featured Deal for Free" link, refer as many friends as possible in the spaces provided because the person with the most SUBSCRIBED friends will win the Featured deal for FREE. Yes that’s right, your account will be credited the full amount within 5 business days.

Can I buy today's deal as a gift for a friend or family member?

Yes, you can buy Deal Lovers vouchers to give as presents Click "Send as Gift" for the desired deal. You will then be taking to the shopping cart. Click on add to cart and then click on checkout to purchase the deal.

Can I purchase gift vouchers?

Yes most definitely, just click on the gift voucher link and select the amount you would like to purchase. You can print it out yourself and hand it to the person or email it directly to them.

How do I claim my deal?

When you have purchase the deal you will be emailed a voucher within 24 hours. Print the voucher and read the instructions. Each business has different instructions about how they would like you to claim your purchase.

I lost my voucher, what can I do? 

If you lose the email that contains your voucher, then simply login to your Deal Lovers account, under my voucher will be your voucher which you can re-print.

What do I do if I haven’t received my voucher?

Check your Spam folder in your email account just in case it’s there. You can also check your Deal Lovers account under my voucher.  If you can't locate it in any of these places please email us on This e-mail address is being protected from spambots. You need JavaScript enabled to view it with your email address and your voucher will be re-sent to you.

How long do I have to purchase a deal?

Before the time or vouchers run out. On every deal page, you will see two 'countdowns'. One displays the time left to purchase the deal and the second column shows the number of vouchers remaining. Once this gets to zero, the deal ends, even if there is still time left on the clock.  If you Love the deal, get in quick!

How long do I have to use my Deal Lovers voucher?

All our great offers have expiry dates. This information is displayed on the website whilst the deal is live and also on the voucher.

Are there any taxes, fees, shipping charges, etc. on the deals?

No, the price you see is the final price (inclusive of GST). If there is ever anything else to pay directly to the merchant, this will be made very clear in the FINE PRINT section of the listing.

Can I purchase more than one voucher of the same Deal.

Yes unless specified in the special conditions on the website. Otherwise you can purchase more than one as gifts.

If I don’t use the full value of the Deal Lovers voucher in one visit, do I get a credit for the remainder?

No. Unless your voucher states that you get more than one visit, all deals must be used in one visit.

Can I use my Deal Lovers voucher with any other specials or offers?

Unless the voucher states that you can, you can not use your voucher in conjunction with any other specials or offers.

How secure is Deal Lovers?

We are really, really careful with your information! We use SSL technology to securely process your credit card details and at no time is this information stored on our servers.

I've changed my mind on a deal. Can I get a refund?

No sorry, once you have purchased a Deal and your credit card has been charged there are no refunds.

I have forgotten my password.  What can I do?

  • Simply click on the "Forgotten password" link located in login forgotten password field
  • Enter your email address
  • Click on "send new password" button under your email address
  • A new password will be sent to your inbox
  • You can now login with your email address and new password

I run a business. How can I get my business featured on Deal Lovers?

Deal Lovers is always looking for new deals and are more than happy to talk to businesses.
If you are interested in featuring your business on Deals Lovers check out our feature your business page or email us on This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Where is Deal Lovers based?

Deal Lovers is only based in Sydney.

Will you be my Facebook and Twitter friend?

Of course! Click on the Facebook and Twitter icons at the top of the website.

I still have a question that hasn't been answered here.

Please contact Deal Lovers at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and Help Desk will get back to you as soon as possible.

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